General Clerk ; Postal​/Mailroom

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Full Time Clerical Biloxi, MS, US

30+ days ago Requisition

Salary Range: $17.75 To $17.75 Hourly

Working for Goodwill of South Mississippi is more than just working for a non‑profit. Beyond being part of an organization that offers free job training and education to the community, you'll find working for us has its benefits for you too! We offer a comprehensive health plan (medical, dental and prescriptions), dental and life insurance, available supplemental life, accident, illness and disability coverage, 403(b) Retirement Savings program, paid vacation and sick time, employee discounts, for all team members.

Responsible for correctly sorting and delivery of mail and parcels for military personnel and their dependents which have been assigned a receptacle at the PSC’s processing general delivery and hold mail properly, forwarding of mail for personnel that closed their receptacles and for those that have gone TDY. Exemplify a culture of PRIDE (Passion, Respect, Integrity, Dedication and Excellence) at all times.

• Customer & Community – Collaborates with customers to understand and deliver customers’ needs & expectations.
• Communicate Goodwill’s Mission and Focus.
• Assist military personnel and dependents with mail delivery service.
• Issuing mail receptacles and briefing military personnel on their responsibilities.
• Provide a positive professional experience to all military personnel.
• Help resolve issues with lost or misplaced mail.
• Establishing a good working relationship with US Post Office and commercial carriers who deliver to our mailroom.
• Operational Excellence – Provide the best possible mail delivery service to military personnel and dependents.
• Must be able to breakdown a tray of mail in 15-20 minutes and pitch a tray of mail into correct mail receptacle in 20-30 minutes.
• Ability to process parcels in a timely manner which includes writing parcel notice, marking parcel correctly, putting parcel on correct shelf of parcel bench, listing accountable on correct form and placing parcel notice into correct mail receptacle.
• Change combos and read new correctly in a timely manner.
• Operate service window, which includes processing incoming and departing personnel, retrieving correct parcels for customers, getting signature for accountable mail, briefing incoming personnel, answering phone properly, and able to answer questions for customers in a timely manner. Being responsible for keys that are used for cluster boxes.
• Process general delivery and hold mail property.
• Ability to operate PSC computer programs.
• Must be able to separate classes of mail properly.
• Maintain postal directory file which includes data entry on computer for incoming and departing personnel. Ability to put correct purge date on form 624. Ability to download opening and student roster. Ability to purge file monthly.
• Ability to file numerically and alphabetically.
• Directorize mail correctly and return back to the US Post Office for processing.
• Manage receptacles property, retrieving correct form 2262, plugging correct receptacle, placing headers on correct mail receptacle, placing red tags in receptacles, check for old mail, check for personnel living off base and check form 2258’s for dates that have expired.
• Ability to keep mail secure at all times. Must be responsible, able to close customer service window properly and lock all doors and windows at closing of PSC.
• Employee will follow any other duty appointed by Project Manager or Supervisor.
• Team Goodwill – Promotes a culture that embraces growth & development to meet the needs of our team.
• Must adhere to and demonstrate the core values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE) at all times.
• Support your team.
• Contributes to team effort by accomplishing related results as needed.
• Safety and Security Compliance
• Comply with all health, safety and fire standards and all local, state and federal regulations.
• Follow all policies, procedures, and directives of…