Service advisor

Matt Bowers Nissan South Mississippi Service Advisor Wanted

We are actively hiring a personable, professional Service Advisor to be the link between our customers and our service technicians. This role is critical to maintaining strong relationships, delivering top-notch customer experiences, and keeping our service department running smoothly.

• Greet and assist customers, listen to their concerns, and document repair needs.
• Consult with technicians on repairs and communicate clearly with customers.
• Schedule appointments, manage workflow, and keep customers updated.
• Provide accurate estimates, explain warranties, and advise on service options.
• Handle vehicle inspections, drop-offs, pick-ups, and test drives when needed.
• Ensure all service details and costs are accurately explained and processed.
• Build long-term relationships to drive repeat and referral business.

• Prior automotive service or advisor experience strongly preferred.
• Strong knowledge of automotive systems and dealership service operations.
• Excellent customer service, communication, and organizational skills.
• Ability to manage multiple tasks and work closely with both customers and technicians.
• Experience with industry-specific software is a plus.

At Matt Bowers Nissan South MS, you'll work in a busy, professional dealership with plenty of customer flow, growth potential, and the chance to build a lasting career in the automotive industry.