Teller, Customer Service​/HelpDesk

Serves as a Teller in a commissary store at a Defense Commissary Agency (DeCA) facility. The primary purpose of this position is to control and account for all funds received and deposited daily as part of commissary store operations. Specific assignments vary by individual store and store management requirements.

Read the entire announcement before starting the application process. You must meet the Office of Personnel Management (OPM) qualifications for series 0530 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify.

One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience).

Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information.

To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.

• General experience is progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.

You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

The work is primarily sedentary but does include some standing, walking, and occasional bending. May be required to lift and/or carry money boxes or bags.

• Cash Processing
• Communication
• Computer Operations
• Minimum Qualifications GS-04

• Overtime:
  Occasional
• Fair Labor Standards Act (FLSA):
  Nonexempt
• Bargaining Unit Status:
  Covered
• Obligated Position:
  No
• Reemployed Annuitants Considered:
  No, DoD criteria not met.
• Work environment:
  Work is performed in an office environment involving everyday risks or discomforts. Normal safety precautions are exercised.
• Telework eligible:
  No
• Remote work eligible:
  No