Senior Manager BetMGM Race & Sportsbook - Beau Rivage

Senior Manager At BetMGM Sports book

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Lead the action at one of the Gulf Coast's premier sports betting destinations as the Senior Manager at BetMGM Sports book at Beau Rivage Resort & Casino. In this strategic leadership role, you will oversee the daily operations of the Race & Sports book while driving operational excellence, financial performance, regulatory compliance, and an elevated guest experience. From leading a high-performing team to implementing innovative strategies that enhance the business, you will create an engaging environment where guests enjoy exceptional service and unforgettable game-day experiences.

The day-to-day:

• Foster a welcoming, energetic atmosphere that delivers exceptional guest service and an outstanding sports book experience
• Approve high-limit transactions and issue complimentary amenities in accordance with established guidelines
• Manage departmental budgets, labor, and operating expenses to achieve financial and operational goals
• Analyze business metrics, identify trends, prepare forecasts, and provide operational insights to senior leadership
• Resolve guest concerns professionally while building strong relationships with guests and delivering personalized service
• Monitor gaming activity and promptly report suspicious transactions or unusual activity in accordance with regulatory requirements
• Partner with leadership to develop and execute strategic initiatives, new products, technology enhancements, and guest service improvements
• Represent the department during media appearances, public relations events, and promotional activities as needed
• Oversee hiring, onboarding, performance management, coaching, recognition, disciplinary actions, and succession planning
• Develop, implement, and ensure compliance with departmental policies, procedures, and operational standards

The ideal candidate:

• Holds a Bachelor's Degree in a related field or equivalent experience
• Demonstrates 2+ years of Race & Sports book experience
• Possesses a strong understanding of sports book operations, gaming regulations, and Title 31 compliance
• Thrives in a fast-paced, high-volume gaming environment where priorities shift quickly

The perks & benefits:

• 10% annual bonus and relocation assistance
• Professional and personal development through programs and networking opportunities, as well as volunteer opportunities in the community
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Health & compensation protection