Player Services Cashier

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Full Time Biloxi, MS, US

4 days ago Requisition

Job Title: Player Services Cashier Job Code: # 152161

Reports to
:
Cage Shift Manager/Supervisor on Duty

FUNCTION

Complete Cashier Cage transactions with customers and other departments.

Must have - or be able to obtain - a Mississippi Gaming license.

DUTIES & RESPONSIBILITIES

• 1. Completes transactions for customers within the specified approval guidelines.
• Demonstrating courtesy and friendliness at all times.
• 2. Provides credit customers with markers and assists new customers in establishing new credit accounts.
• 3. Evidences all funds received or paid out with a negotiable instrument or internal document.
• 4. Processes cash-out transactions using personal checks, credit cards, or money transfers for all customers according to the guidelines set forth by Mississippi Gaming, Treasure Bay and any applicable outside service provider.
• 5. Serves as a source of operational funds and as a facility for disposition of excess
• 6. Serves as a redemption area for customers’ unused gaming chips, and vouchers/tickets
• 7. Provides proper security and accountability of company funds.
• 8. Encourages customers to apply cash-outs to outstanding accounts, or refers to questionable cash-outs to supervisor.
• 9. Handles customer complaints; refers to procedure for detailed handling.
• 10 Provide guest services related to membership privileges, such as issuing complementaries, redemption of coupons, promotion entry forms and general casino information.
• 11. Enrollment of new members in the Player’s Club marketing database/ issuing cards.
• 12. Resets Player PIN

SIGNATORY ABILITY

• 1. Fill/Credit Slips (if applicable).
• 4. Bank count sheet (if applicable).
• 6. Void Fill/Credit slip(s) (if applicable).
• 7. Bank reconciliation sheet (if applicable).
• 8. Soft Count Buy Sheet (if applicable).
• 9. Even Exchange forms.
• 10. “Manual Marker Log” and manual Customer Deposit.
• 12. Customer Deposit.
• 14. Cage Transaction Slip and higher authority (if applicable).