Supervisor - Tequila's

Why Bally's?

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

Oversees the daily operations & employee performance in assigned venue.

• Enforces performance standards, policies and procedures as they relate to the venue operations.
• Ensures smooth and efficient operations on a continual basis.
• Ensures compliance with all health and safety standards and regulations, as well as all applicable ABC, federal, state and local laws and ordinances.
• Assists the venue manager with scheduling employees and ensuring correct staffing levels and adjustments are made in accordance with business needs.
• Ensures that food is prepared on a daily basis in accordance with specifications and to meet business needs.
• Provides input to the venue manager concerning operational deficiencies and areas in need of improvement.
• Monitors job performance of venue employees and provides feedback on same to aid employees in developing and enhancing skills.
• Listens to, evaluates, and handles guest complaints in a courteous, professional manner.
• Reviews and makes recommendations and suggestions to hire, suspend, transfer, promote, evaluate, discipline and terminate employees in a fair and equitable manner.
• Serves as Restaurant Manager in the absence of the venue manager.
• Supervises employees in assigned venue.
• Ensures all disciplinary actions abide by guidelines set forth by Human Resources.
• Maintains knowledge of property information, including memorabilia.
• Supervises all food venue Hard Rockers.
• Upholds the Mission Statement - We create authentic experiences that rock.
• Represents Hard Rock Biloxi in the most positive manner with guests, co‑workers, managers, and vendors.
• Lives by the Hard Rock Values!
• Attends BEO Meetings weekly, keeping all BEO updated.
• Ensures tips for wait staff are completed on time and within guidelines.
• Assists with set‑up and break‑down of functions.
• Completes floor plans for banquets and contract labor to perform set‑up and break‑down tasks.
• Maintains banquet storerooms to be clean and organized. Maintains proper pars and inventories on small wares, china, glass and silverware, ensuring equipment is in good working order.
• Surveys guest operating supplies on hand to include paper goods and plastic wares.
• Maintains banquet service manual.
• Ensures all linens are ordered for events.
• Ensures training is conducted for all service personnel to include service standards, wine training and cash handling policies; makes sure there are read and signed forms on file.
• Maintains and updates service standards manual and ensures it is used.

A. Knowledge:
The level of education, experience, and training an individual must have at minimum to be considered qualified for the position.
B.

Skills:

Specific skills such as computer usage, communication, 10-key touch, etc.
C. Abilities:
The physical components of the job and how the physical aspect is accomplished. Does the position require LIFTING 50 pounds, or does it require one to MOVE 50 pounds. Can the 50 pounds be moved using a dolly or cart? (Examples: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, talking, hearing, tasting, smelling, color vision, etc.)

• High School diploma general…