Senior Product Manager International Rapid Response Systems

About this role

Give Directly is seeking a Senior Product Manager to drive the design, evaluation, and deployment of cutting‑edge payment solutions that support cash transfers to people affected by crises or in extreme poverty—anywhere in the world. This individual will serve as the technical and strategic lead on payment rails and digital transfer mechanisms within the International Rapid Response (IRR) Product team, with a strong focus on reaching displaced and crisis‑affected populations with unconditional cash assistance efficiently, securely, and with dignity.

Reports to:

Senior Product Director, International Rapid Response
Level: Senior Manager
Travel Requirement: approximately once per quarter

• Payments Product Strategy and Road mapping

  Own the product vision, roadmap, and prioritization for international payments infrastructure. Translate strategic objectives into actionable product goals, features, and success metrics. Regularly evaluate and refine product‑market fit in the context of fast‑evolving program and country needs.

• Investigate and Innovate Global Payment Channels

  Identify, assess, and recommend international payment solutions that can reach populations in fragile and underserved markets. Develop partnerships with global and regional payment aggregators, mobile money platforms, remittance providers, and stablecoin or crypto partners. Pilot and evaluate alternative transfer modalities, including blockchain‑based or decentralized finance (DeFi) approaches, particularly in contexts where traditional banking access is limited.

• Build and Scale Payment Infrastructure

  Design systems for integrating new payment rails into GD’s operations, ensuring compliance, security, and scalability. Define and document technical and operational requirements for payment implementation in humanitarian and development settings. Collaborate with engineers and data teams to ensure seamless integration with targeting, verification, monitoring, and payments systems.

• Research & Landscape Analysis

  Map and compare emerging technologies and vendors in the payments space, with a focus on rapid deployment and cross‑border capabilities. Conduct technical due diligence on vendors and track trends in stablecoin, mobile finance, and blockchain applications.

• Cross‑functional Collaboration

  Work closely with program managers, engineers, field teams, and finance/legal teams to ensure payment strategies align with on‑the‑ground realities and compliance frameworks. Ensure excellent handoff of provider execution, oversight and compliance to implementation teams. Support crisis response deployments with technical insight and problem‑solving on‑the‑fly to ensure people get paid.

• Performance and Reliability Management

  Define and monitor key metrics (e.g., transaction success rates, payment speeds, reconciliation gaps). Coordinate root cause analyses and mitigation planning for issues affecting reliability, latency, or compliance, and feed this into the product and FSP strategy.

• Drive Efficiency and Creativity

  Leverage your creativity to solve the unique challenges of delivering money in unpredictable, unstable, or disconnected environments. Continuously refine internal payment playbooks and propose systemic improvements to speed, reliability, and recipient experience.

• Exceptional alignment with Give Directly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow‑through, and fostering inclusivity.
• 5+ years of experience working with international digital payment systems, financial technology platforms, and/or crypto/blockchain‑enabled services.
• Demonstrated understanding of global remittance infrastructures, mobile money networks, cross‑border compliance issues, and KYC/AML processes.
• Hands‑on experience evaluating and/or implementing stablecoin or cryptocurrency payment solutions in low‑infrastructure environments.
• Experience in a high ambiguity, low‑structure environment — you create clarity, not wait for it.
• Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating…