Armed Guard - Security Manager

Position Information

Location: Biloxi, MS 39530

Position Type: Full Time

Position Overview: Guard Force Manager

This is a salaried position with an annual pay range of $40,000 – $44,000
, based on experience and qualifications. Additional bonus potential is available and will be determined by performance, training completion, and overall operational success.

• Oversee all security operations to ensure the protection of client property, personnel, and assets.
• Ensure consistent enforcement of all security policies, procedures, post orders, and contractual obligations.
• Develop, implement, and continuously improve site‑specific security programs and operational procedures.
• Monitor overall site performance and implement corrective actions where deficiencies are identified.

• Directly manage, supervise, and lead all assigned security personnel, including supervisors and officers.
• Recruit, hire, train, and retain qualified security staff to maintain appropriate staffing levels.
• Conduct performance evaluations, disciplinary actions, and coaching to ensure high standards of performance.
• Foster a professional, accountable, and team‑oriented work environment.
• Ensure all personnel are properly trained, licensed, and compliant with company and regulatory requirements.

• Develop and manage staffing schedules to ensure adequate coverage for all shifts and posts.
• Monitor overtime, attendance, and workforce utilization to maintain operational efficiency.
• Address call‑offs, scheduling conflicts, and staffing shortages in a timely manner.

• Provide leadership and oversight during incidents, emergencies, and critical situations.
• Ensure proper response protocols are followed and coordinate with emergency services when necessary.
• Review all incident reports for accuracy, completeness, and compliance.
• Conduct post‑incident analysis and implement corrective or preventive measures.

• Serve as the primary liaison between the client and the security team.
• Maintain regular communication with the client to ensure expectations are met or exceeded.
• Address client concerns, provide updates, and ensure overall satisfaction with security services.
• Conduct regular site meetings and provide operational reports as required.

• Ensure all operations comply with local, state, and federal regulations, as well as company policies.
• Conduct regular site inspections, audits, and risk assessments.
• Develop and implement risk mitigation strategies to reduce vulnerabilities.
• Maintain all required documentation, licensing, and certifications.

• Oversee the completion and accuracy of all reports, including Daily Activity Reports, incident reports, and logs.
• Maintain detailed operational records and ensure proper documentation is submitted to leadership and clients.
• Analyze reports and trends to identify areas for improvement.

• Develop and implement training programs for all security personnel.
• Ensure ongoing training in areas such as emergency response, customer service, and site‑specific procedures.
• Mentor supervisors and officers to support career development and succession planning.

• Conduct regular performance audits and site inspections to ensure service quality.
• Identify operational gaps and implement improvements to enhance efficiency and effectiveness.
• Ensure adherence to company standards and contractual obligations at all times.

• High school diploma or equivalent required; associate’s degree in Security Management or a related field preferred.

• A minimum of 5‑years of experience in workforce operations, security, military, emergency management, law enforcement, and/or a related field.
• Proven experience in overseeing and managing workforce teams, conducting staff training, and handling personnel issues.

• Strong leadership, communication, and interpersonal skills.
• In‑depth knowledge of…