Onboarding Specialist III

Modivcare is looking for an experienced Onboarding Specialist to join our team. This position is responsible for the first 30 days of the team member's lifecycle, including but not limited to all pre-employment communication, screenings, and scheduling for new team members.

• Pay: $16.00-$22.00/Hourly based on experience
• Schedule: M-F 8:30AM-5:00PM
• Office Address: 65 Pennsylvania Ave Suite 220, Binghamton, NY 13903

• Takes charge of the new hire onboarding process, ensuring a smooth transition into the organization.
• Effectively communicates all pre-employment requirements to new hires, providing clear instructions and guidance.
• Ensures timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet.
• Files and organizes pre-employment documents, maintaining a systematic record-keeping system.
• Conducts check‑ins with new hires at 15 and 30 days of employment to address concerns and facilitate integration.
• Performs and tracks various background checks for pre‑employment and renewal purposes.
• Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage.
• Responds to and processes assigned tickets from the internal ticketing system promptly and efficiently.
• Actively participates in team meetings, fostering open communication and collaboration.
• Contributes to the creation and improvement of Standard Operating Procedures (SOPs) for onboarding.
• Maintains access to and ensures the security of highly sensitive materials, upholding confidentiality.
• Ensures the maintenance of project productivity and quality goals, striving for continuous improvement.
• Communicates with team members and departmental managers, providing regular updates and addressing concerns promptly.
• Participates in other projects or duties as assigned.

• High School Diploma required.
• Two (2) plus years of experience.
• Bilingual preferred, English and Spanish.
• Or equivalent combination of education and/or experience.
• Strong analytical and problem‑solving skills.
• An energetic pace along with a positive attitude.
• Self‑motivation and the ability to work independently and with VRI team members.
• Proficient in the use of Word, Excel, Outlook, and PowerPoint.
• Excellent oral and written communication skills.
• Proficient in managing multiple tasks at the same time.

To provide access to the care that matters for those who need it most.

• Caring: We care about what we do and who we do it for.
• Collaborative: We value the perspective and experience of all.
• Dedicated: We are committed to making a real world impact.
• Purposeful: We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.