Onboarding Experience Lead

• Take charge of the new hire onboarding process, ensuring a smooth transition into the organization

• Effectively communicates all pre-employment requirements to new hires, providing clear instructions and guidance

• Ensure timely completion of onboarding tasks and screenings by new hires, monitoring progress through platforms like Smartsheet

• File and organize preemployment documents, maintaining a systematic record-keeping system

• Conduct check-ins with new hires at 15 and 30 days of employment to address any concerns and facilitate integration

• Perform and track various background checks for both pre-employment and renewal purposes

• Uses various Human Resource platforms such as ADP, iCIMS, and i9 Advantage

• Respond to and process assigned tickets from the internal ticketing system promptly and efficiently

• Actively participates in team meetings, fostering open communication and collaboration within the team

• Contribute to the creation and improvement of Standard Operating Procedures (SOPs) for the onboarding process

• Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality standards

• Ensure the maintenance of project productivity and quality goals, striving for continuous improvement

• Communicate with team members and departmental managers, providing regular updates and addressing concerns promptly

• Participate in other projects or duties as assigned.

Requirements

• High School Diploma required
• Two (2) plus years of experience or an equivalent combination of education and/or experience
• Bilingual in Spanish/English preferred
• Strong analytical and problem-solving skills
• An energetic pace along with a positive attitude
• Self-motivation and the ability to work independently and with VRI team members
• Proficient in the use of Word, Excel, Outlook, and Power Point
• Excellent oral and written communication skills
• Proficient in managing multiple tasks at the same time.

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Hard Skills

• background checks
• onboarding process
• record-keeping
• Standard Operating Procedures
• project productivity
• quality goals
• task management
• analytical skills
• problem-solving skills
• bilingual in Spanish/English

Soft Skills

• communication skills
• self-motivation
• independence
• team collaboration
• positive attitude
• energetic pace
• organizational skills
• time management
• customer service
• adaptability

Certifications & Qualifications

• High School Diploma