Member Service Representative - Credit Union
Listed on 2026-08-14
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Customer Service/HelpDesk
Bank Customer Service
Member Services Specialist
The Member Services Specialist serves as a primary frontline representative of the credit union, responsible for delivering accurate, professional, and member-focused service. This role supports new membership onboarding, account opening, and transactional services while ensuring members receive welcoming, efficient, and consistent experience. The Member Services Specialist role is designed as a member-facing execution role and does not include lending approval authority or ownership of complex service resolution.
Primary Department, Division, or Unit: UHS Employees Federal Credit Union
Primary
Work Shift:
Day
Regular Scheduled Weekly
Hours:
20
Compensation Range: $17.05 - $22.17 per hour, depending on experience
This position is not eligible for benefits.
Education/Experience
Minimum
Required:
- High school diploma or equivalent required.
- Strong interpersonal, communication, and organizational skills.
- Ability to follow procedures, handle cash accurately, and manage multiple priorities.
Preferred:
- Prior customer service or financial experience preferred.
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