Instructional Course Builder

About Binghamton University

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character – shaped by our mission, outstanding academics, facilities, and community life – promotes extraordinary student success, research, and service;
Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than having a great job – it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton’s collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting‑edge, and community‑engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high‑achieving student body represents diverse experiences from first‑generation college‑goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Budget

Title:

Instructional Support Technician (SL-3). Salary: $64,000 - $71,000. Binghamton University seeks experienced Instructional Course Builders to build, test, launch, and maintain high‑quality online graduate courses in D2L Brightspace. You will work with faculty to transform course materials into asynchronous online courses, integrate media and external tools (e.g., Articulate 360 Storyline/Rise, etc.), ensure accessibility and compliance (WCAG/Section 508; RSI/Title IV), and partner with faculty/program leads to deliver courses on time and to standard.

Generative AI is used responsibly to accelerate content production with human review and in line with campus policy.

• Course Production & Launch (~70%)
  • Build complete Brightspace course shells and components: HTML/CSS pages, content/modules, assignments, discussions/groups, rubrics, question library/quizzes, gradebook, release conditions/intelligent agents, checklists, and announcements, in coordination with faculty subject matter experts.
  • Convert approved design artifacts (course maps/outcomes/assessments) into scaffolded, accessible units.
  • Create and maintain course shells; manage copy/versioning workflows across terms/sections and prepare shells for launches (dates, due‑date schemes, section variations).
  • Build, publish, and maintain HTML5/SCORM/xAPI learning objects in Articulate 360 (Storyline/Rise); configure SCORM 2004 tracking (or xAPI where available); embed in Brightspace and verify grade passback/completion criteria.
  • Integrate and test LTI 1.3/Advantage tools and media platforms (e.g., Kaltura/Panopto) including captions, interactive video/quizzing, and basic media edits.
  • Use AI to draft first‑pass text, question banks, rubrics, alt text, transcripts; reformat content for UDL; accelerate QA (link checks, style/consistency reviews) – always with human verification, accurate sourcing, and adherence to privacy/FERPA guidance.
• Quality, Accessibility & Compliance (~15%)
  • Apply OSCQR (SUNY), Quality Matters, and/or other university‑approved criteria and convert findings into specific LMS changes.
  • Ensure WCAG 2.1 AA/Section 508 compliance: headings/structure, keyboard navigation and focus order in Storyline/Rise, color/contrast, closed captions/transcripts, descriptive alt text, and accessible documents/media.
  • Implement Regular and Substantive Interaction (RSI) patterns: structured instructor presence, feedback cadence, interaction tracking within LMS and Storyline/Rise activities.
• Faculty Enablement & Support (~10%)
  • Coordinate with faculty on build‑related practices (gradebook alignment,…