Instructional Course Builder

Overview

Category:
Professional

Department:
Center for Learning and Teaching
Locations:
Binghamton, NY
Posted:
Jan 20, 2026
Closes:
Open Until Filled
Type:
Full-time
.: 07676, 00694, 06003
Position

Binghamton University is a premier public R1 research institution in the SUNY system with a mission to promote student success, research, and service. We value an inclusive culture and commitment to excellence, education, innovation and civic engagement. We are an affirmative action/equal opportunity employer, and we welcome all to apply, including veterans and persons with disabilities.

Budget

Title:

Instructional Support Technician (SL-3) | Salary: $64,000 - $71,000

Binghamton University seeks experienced Instructional Course Builders to build, test, launch, and maintain high-quality online graduate courses in D2L Brightspace. You will work with faculty to transform course materials into asynchronous online courses, integrate media and external tools, ensure accessibility and compliance (WCAG/Section 508; RSI/Title IV), and partner with faculty/program leads to deliver courses on time and to standard. Generative AI is used responsibly to accelerate content production with human review and in line with campus policy.

• Course Production & Launch (~70%)
  • Build complete Brightspace course shells and components: HTML/CSS pages, Content/Modules, Assignments, Discussions/Groups, Rubrics, Question Library/Quizzes, Gradebook, Release Conditions/Intelligent Agents, Checklists, and Announcements, in coordination with faculty subject matter experts.
  • Convert approved design artifacts (course maps/outcomes/assessments) into scaffolded, accessible units.
  • Create and maintain course shells; manage copy/versioning workflows across terms/sections and prepare shells for launches (dates, due-date schemes, section variations).
  • Articulate 360 (Storyline/Rise):
    Build, publish, and maintain HTML5/SCORM/xAPI learning objects; configure SCORM 2004 tracking (or xAPI where available); embed in Brightspace and verify grade passback/completion criteria.
  • Integrate and test LTI 1.3/Advantage tools and media platforms (e.g., Kaltura/Panopto) including captions, interactive video/quizzing, and basic media edits.
  • Generative AI (institution-approved tools):
    Use AI to draft first-pass text, question banks, rubrics, alt text, and transcripts; to reformat content for UDL; and to accelerate QA (link checks, style/consistency reviews) with human verification, accurate sourcing, and adherence to privacy/FERPA guidance.
• Quality, Accessibility & Compliance (~15%)
  • Apply OSCQR (SUNY), Quality Matters, and/or other university-approved criteria and convert findings into specific LMS changes.
  • Ensure WCAG 2.1 AA/Section 508 compliance: headings/structure, keyboard navigation and focus order, color/contrast, captions/transcripts, descriptive alt text, and accessible documents/media.
  • Implement RSI (Regular and Substantive Interaction) patterns within the LMS and Storyline/Rise activities.
• Faculty Enablement & Support (~10%)
  • Coordinate with faculty on build-related practices (gradebook alignment, rubrics, quiz banks, media/captions, release conditions).
  • Produce short how-to guides/screen casts for recurring build tasks and AI-assisted workflows with documented human-review steps.
• Operations & Continuous Improvement (~5%)
  • Work within intake workflows; meet build timelines for term launches; log and resolve defects.
  • Use Brightspace analytics and SCORM/xAPI data to propose iterative improvements to components and templates.
  • Contribute to template governance and the shared component library; maintain build documentation and prompt/response libraries for AI-assisted tasks.

• Bachelor's degree in Instructional Design, Educational/Instructional Technology, Curriculum & Instruction, or closely related field
• 2+ years' experience building and maintaining online courses in a higher education LMS
• Proficiency with Brightspace production features, cross-browser/mobile QA and troubleshooting
• Experience with at least one e-learning/media tool (e.g., Articulate 360 or Camtasia) including HTML5/SCORM publication and basic media editing
• Working knowledge of WCAG 2.1 AA/Section 508 and hands-on remediation of documents, media, and LMS items
• Experience building for alignment (outcomes-activities-assessments) using backward design and UDL
• Awareness of Title IV expectations for distance education and RSI compliance support
• Responsible AI use: experience with institution-approved generative AI with human verification and appropriate citation; no PII/student work in non-approved tools

• Master's degree in a related field
• 3+ years higher-ed course-building experience or a portfolio showing end-to-end builds
• Experience with D2L Brightspace
• Advanced Brightspace skills and HTML/CSS for LMS theming and accessibility fixes
• Experience applying OSCQR/Quality Matters rubrics
• Advanced Articulate Storyline/Rise skills and LTI 1.3/Advantage/SCORM/xAPI integrations
• Experience with learning…