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Desktop Support Technician Intern
Job in
City of Binghamton, Binghamton, Broome County, New York, 13901, USA
Listed on 2026-06-02
Listing for:
02 UHS Hospitals
Apprenticeship/Internship
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Position Overview
The Desktop Support Technician Intern supports healthcare providers and staff by assisting with day-to-day technical needs in both clinical and administrative environments. This role provides hands‑on experience with healthcare IT systems, including electronic health record (EHR) applications, clinical workstations, and HIPAA‑regulated technologies. The intern will work under supervision to ensure technology functions reliably in support of patient care.
Primary Department, Division, or Unit: Desktop Support, UHS Information Systems Operations
Primary
Work Shift:
Day
Regular Scheduled Weekly
Hours:
40
Compensation: per hour, depending on experience
Education and Experience- Currently pursuing a degree or certificate in Information Technology, Computer Science, or related field
- Basic knowledge of Windows operating systems
- Familiarity with desktop hardware, printers, and peripherals
- Strong customer service skills with ability to support clinicians and staff calmly and professionally
- Understanding of the importance of confidentiality and data security
- Ability to follow policies, procedures, and documentation standards
- Recently completed a degree or certificate in Information Technology, Computer Science, or related field
- Interest in healthcare IT or clinical systems
- Basic understanding of Active Directory or Azure AD
- Exposure to ticketing systems (Service Now, Jira, Fresh service, etc.)
- Knowledge of endpoint management or imaging tools (SCCM, Intune, MDT)
- Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week
- Flexible plan options and coverage tiers
- Discounted childcare through Bright Horizons
- Voluntary benefits such as pet insurance, legal services, and identity theft protection
- 403(b) retirement plan with company match
- Flexible spending accounts
- Access to financial advisors
- Up to $400/year in wellness rewards
- 24/7 EAP counseling, virtual mental health support, food pantry, PTO donation program, and professional attire through Classy Closet
- Access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility
United Health Services is an Equal Opportunity Employer.
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