Instructional Course Builder

Position: Instructional Course Builder - Binghamton University
Job Description:

Budget

Title:

Instructional Support Technician (SL-3)

Salary: $64,000 - $71,000

Binghamton University seeks experienced Instructional Course Builders to build, test, launch, and maintain high-quality online graduate courses in D2L Brightspace. You will be working with faculty to transform course materials into asynchronous online courses, integrate media and external tools (e.g., Articulate 360 Storyline/Rise, etc), ensure accessibility and compliance (WCAG/Section 508; RSI/Title IV), and partner with faculty/program leads to deliver courses on time and to standard.

Generative AI is used responsibly to accelerate content production with human review and in line with campus policy.

Key Responsibilities

* Course Production & Launch (~70%)

* Build complete Brightspace course shells and components: HTML/CSS pages, Content/Modules, Assignments, Discussions/Groups, Rubrics, Question Library/Quizzes, Gradebook, Release Conditions/Intelligent Agents, Checklists, and Announcements, in coordination with faculty subject matter experts.

* Convert approved design artifacts (course maps/outcomes/assessments) into scaffolded, accessible units.

* Create and maintain course shells; manage copy/versioning workflows across terms/sections and prepare shells for launches (dates, due-date schemes, section variations).

* Articulate 360 (Storyline/Rise):
Build, publish, and maintain HTML5/SCORM/xAPI learning objects; configure SCORM 2004 tracking (or xAPI where available); embed in Brightspace and verify grade passback/completion criteria.

* Integrate and test LTI 1.3/Advantage tools and media platforms (e.g., Kaltura/Panopto) including captions, interactive video/quizzing, and basic media edits.

* Generative AI (institution-approved tools):
Use AI to draft first-pass text, question banks, rubrics, alt text, and transcripts; to reformat content for UDL; and to accelerate QA (link checks, style/consistency reviews) - always with human verification, accurate sourcing, and adherence to privacy/FERPA guidance.

* Quality, Accessibility & Compliance (~15%)

* Apply OSCQR (SUNY), Quality Matters, and/or other university-approved criteria and convert findings into specific LMS changes.

* Ensure WCAG 2.1 AA/Section 508 compliance: headings/structure, keyboard navigation and focus order in Storyline/Rise, color/contrast, closed captions/transcripts, descriptive alt text, and accessible documents/media.

* Implement Regular and Substantive Interaction (RSI) patterns (structured instructor presence, feedback cadence, interaction tracking) within the LMS and Storyline/Rise activities.

* Faculty Enablement & Support (~10%)

* Coordinate with faculty on build-related practices (gradebook alignment, rubrics, quiz banks, media/captions, release conditions).

* Produce short how-to guides/screen casts for recurring build tasks and AI-assisted workflows (e.g., prompt patterns for item writing, accessibility checks), with documented human-review steps.

* Operations & Continuous Improvement (~5%)

* Work within intake workflows; meet build timelines for term launches; log and resolve defects.

* Use Brightspace analytics (Class Progress/Insights) and SCORM/xAPI data (where available) to propose iterative improvements to components and templates.

* Contribute to template governance and the shared component library; maintain build documentation and prompt/response libraries for AI-assisted tasks.

Requirements:

* Bachelor's degree in Instructional Design, Educational/Instructional Technology, Curriculum & Instruction, or closely related field

* 2+ years' experience building and maintaining online courses in a higher education LMS

* Demonstrated proficiency with Brightspace production features (listed above), plus cross-browser/mobile QA and troubleshooting

* Experience with at least one e-learning/media tool - Articulate 360 (Storyline/Rise) and/or Camtasia - including publishing for HTML5/SCORM and basic media editing

* Working knowledge of WCAG 2.1 AA/Section 508 and hands-on experience remediating documents, media, Storyline/Rise objects, and LMS pages

* Demonstrated experience building for alignment (outcomes - activities - assessments) using backward design and UDL at a practical, course-builder level

* Awareness of Title IV expectations for distance education and ability to support RSI compliance during build

* Responsible AI use:
Experience using institution-approved generative AI to accelerate course building with human verification, appropriate citations, and no PII/student work in non-approved tools

Preferred:

* Master's degree in a related field

* 3+ years higher-ed course-building experience or a portfolio showing end-to-end builds across multiple courses/modalities

* Experience with D2L Brightspace

* Advanced Brightspace depth (organization-level components, templating, D2L tools) and HTML/CSS for LMS theming and accessibility fixes

* Demonstrated application of OSCQR/Quality Matters (reviewer training or direct use of rubrics)

* Articulate Storyline advanced skills…