Watson Computing Support Specialist

About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service;
Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Budget

Title:

Lead Programmer/Analyst (SL-3)

Salary: $65,000+ (Commensurate with experience)

Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes supporting faculty, staff and student systems in offices and labs as well as assisting in management of data centers, maintenance of virtualization infrastructure, high-performance computing clusters, and storage systems. The ideal candidate will be responsible for the administration, documentation, and optimization of computing environments that support academic and research initiatives.

• Data Center Operations
  • Maintaining comprehensive documentation of the data center environments, including maintenance records, access procedures, asset inventory, and usage information for chargebacks.
  • Assist in the administration and support of the Watson College HPC Cluster (Spiedie) and the academic OpenHPC cluster.
  • Consult with faculty, staff, and research assistants to assess computational academic and research needs and provide appropriate guidance of resources.
• Server & Storage System Management
  • Manage Watson College servers and storage systems, including infrastructure dedicated to specific Schools and departments within the Watson College
  • Support the Watson College virtual server environment (VMware)
  • Manage, procure, inventory, and set up virtual and physical servers
  • Manage research storage systems
  • Manage the Watson College's iSCSI Storage environment
  • Ensure a secure computing environment in collaboration with the ITS Information Security Office.
• High-Performance Computing (HPC) Cluster Support
  • Assist with management of cluster user accounts, including creation, removal, and group management.
  • Monitor daily cluster operations and coordinate updates and patches to minimize impact.
  • Coordinate with faculty to integrate new computing nodes and obtain vendor quotes.
  • Gather, monitor, and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements.
• Physical and Virtual Desktop Infrastructure (VDI) Administration
  • Secondary support point of contact for faculty, staff and student client systems
  • Assist with maintaining Watson College Academic computing labs
  • Physical and Virtual deployments
  • Assist in supporting the Watson College's VDI environment (Watson View).
  • Assist with developing and maintaining administrative documentation and provide recommendations for improvements.
• General Responsibilities
  • Provide backup support during staff absences or emergencies.
  • Offer technical assistance to the University Helpdesk for Watson-related issues.
  • Work collaboratively and professionally with faculty, staff, and students.
  • Recommend and implement improvements to existing procedures and infrastructure.
  • Assist with coordinating integration of new employee computer accounts with ITS.
  • Manage Active Directory (AD) objects, organizational units (OUs), and Group Policies.
  • Troubleshoot AD-related issues in collaboration with ITS.
  • Assign user rights and manage secure network resources.

• Knowledge of Active Directory management and security best practices.
• Ability to work independently and collaboratively in a fast-paced academic and research environment.
• Effective documentation and organizational skills.

• Associate's degree (or higher) in Computer Science, Information Technology, or a related field, combined…