Outside Fiber Technician

About the Organization Deliver an exceptional experience. Make a real impact. Grow with us.
At Greenlight Networks, we're not just building a network-we're building stronger, more connected communities. Founded in 2011, Greenlight Networks designs, builds, and operates a high-speed fiber-optic network delivering internet speeds up to 8 Gigabits per second to homes and small businesses. Today, we serve more than 225,000 homes and nearly 10,000 businesses across New York, with continued expansion into Pennsylvania and Baltimore.
Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits!

Category Outside Operations

Full-Time/Part-Time Full-Time

Location Binghamton, NY

Build the Future of Connectivity

Are you an experienced telecom, cable, or fiber installation professional looking for an opportunity to work with cutting-edge fiber technology? Join our growing team as an Outside Fiber Technician and play a key role in delivering high-speed fiber internet services to residential and business customers.

As one of the first team members our customers interact with in the field, you'll represent our brand by providing exceptional service, expert installation, and technical excellence. If you enjoy working outdoors, solving problems, and taking pride in quality workmanship, we'd love to hear from you.

As an Outside Fiber Technician, you will be responsible for installing, maintaining, and troubleshooting fiber optic infrastructure while ensuring an outstanding customer experience.

• Install, test, maintain, and troubleshoot fiber optic systems and networks.
• Perform fiber cable pulling, routing, suspension, termination, splicing, and testing.
• Conduct cabling testing, certification, and documentation across various media types.
• Read network prints and follow color-coded routing and fiber documentation.
• Diagnose and resolve service issues efficiently and professionally.
• Ensure all work is completed in compliance with National Electrical Code (NEC) standards, company procedures, and safety regulations.
• Work closely with fellow technicians and operations teams to deliver reliable service to residential and business customers.
• Maintain tools, equipment, and company vehicles in a safe and professional manner.
• Provide exceptional customer service at every installation and service location.
• Assist with additional operational and network support activities as needed.

• 1+ years of experience in telecommunications, cable, broadband, fiber installation, or related field service work.
• Experience with fiber optic installations, troubleshooting, testing, and basic splicing.
• Familiarity with telecommunications construction, outside plant, or structured cabling environments.
• Knowledge of customer premise equipment, home networking, and internet service installations.
• Technical school, vocational training, or relevant certifications are a plus.
• Ability to operate installation and construction tools, including drills, hammer drills, cable cutters, and fiber-related equipment.
• Basic computer, networking, and troubleshooting skills.
• Ability to interpret network diagrams, prints, and color-coded routing documentation.

• Strong customer service and communication skills.
• Team-oriented mindset with the ability to work independently when needed.
• Commitment to safety, quality workmanship, and attention to detail.
• Strong work ethic, reliability, and willingness to learn and grow.

• This position is ideal for individuals who enjoy hands-on work and working outdoors.
• Valid driver's license with an acceptable driving record and ability to meet…