Accounting Associate - Cash

Job Description

Altec is hiring an Accounting Associate – Cash Application in Birmingham, AL (Corporate Office). This position is responsible for timely and accurate application of customer payments, resolving remittance discrepancies, supporting month-end close, and maintaining strong controls and documentation across cash application processes.

• Cash application process overview (lockbox, ACH, wires, checks) and end-to-end order-to-cash basics
• System navigation and transaction lifecycle for receipts, applications, and adjustments
• Remittance interpretation (ERA/EDI 820, bank reports, customer backup) and short-pay/overpay handling
• Research workflow: unapplied cash, deductions, chargebacks, and invoice disputes
• Internal controls: segregation of duties, audit trail expectations, and documentation standards

• Daily
  • Retrieve bank/lockbox activity and create or import receipts
  • Apply payments to open invoices accurately and timely (including partial payments and multi-invoice remittances)
  • Resolve routine exceptions: missing invoice numbers, duplicate payments, short-pays, over payments, and unapplied cash
  • Perform basic customer account research and document actions taken
  • Route non-routine deductions/disputes to the appropriate owner (Collections/Credit/Customer Service/Sales) with supporting detail
  • Monitor shared inbox/tickets and respond within service-level expectations
• Weekly
  • Reconcile cash received vs. cash applied; investigate variances and correct posting errors
  • Work unapplied cash aging and follow up on missing remittance
  • Review and clear bank return items, rejected payments, or reversals per procedure
  • Heavy research on Account Cash or unidentified payments.
  • Low customer communications
• Monthly
  • Support month‑end close: ensure receipts are posted, applications are current, and required reconciliations are completed
  • Provide reporting on unapplied cash, write‑offs/adjustments, and trending exception reasons as requested
  • Assist with internal/external audit requests by providing documentation and transaction support
• As Needed
  • Set up and maintain customer payment/remittance instructions
  • Coordinate with Treasury/Banking contacts on transmission issues and bank research items
  • Draft or update work instructions and contribute to process improvement initiatives
  • Provide cross‑coverage for related AR tasks based on training (e.g., billing support, customer statements)

• ERP/AR module: receipts, applications, adjustments, customer account inquiry
• Bank portals/lockbox reports and remittance files (as applicable)
• Case management/ticketing or shared inbox workflow tool (as applicable)
• Reporting/BI tools for AR, cash, and aging analytics (as applicable)
• Microsoft Office (Excel for reconciliations; Outlook/Teams for coordination)

• High School Diploma or GED required
• Some experience preferred
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent
• PC skills Office 365 suite
• Excellent written and verbal communication skills
• Must be able to work with team members and work with direct supervision

• Demonstrated record of responsibility
• Customer Service Oriented
• Motivated, goal oriented and persistent
• Maintain Company confidentiality
• Must handle stress and deadlines well
• Participate in Continuous Improvement Initiatives
• Travel 0-25%

• Medical, Dental, and Vision Health Care Plans
• Retirement Savings Plan – Traditional 401(k) or Roth 401(k)
• Tuition Reimbursement Program (helps meet CPA credit hours requirements)
• Company Holidays, Paid Vacation, and Vacation Purchase
• Company Wellness Programs (Physical, Social, Emotional, Spiritual, Financial)
• Personal and Professional Learning/Development Opportunities
• Plus more!

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.