Collections & AR Manager

Collections & AR Manager

Location: Birmingham, AL

Job Type: Full-Time

We are seeking an experienced Collections & AR Manager to lead the company's accounts receivable and collections functions. This role will oversee the full AR cycle, ensure timely customer payments, manage aging balances, and develop processes that improve cash flow and reduce outstanding receivables.

• Manage the day-to-day accounts receivable and collections operations.
• Oversee customer invoicing, cash applications, account reconciliations, and collections.
• Monitor AR aging and establish strategies to reduce past-due balances.
• Lead and develop the AR/Collections team, including workflow, performance, and training.
• Maintain strong relationships with customers while resolving billing and payment issues.
• Investigate and resolve account discrepancies, disputes, credits, and short payments.
• Partner with Sales, Operations, Customer Service, and Accounting to resolve issues and improve cash flow.
• Establish and monitor collection policies, procedures, and performance metrics.
• Prepare and analyze AR aging, DSO, cash collection, and other financial reports.
• Assist with month-end close and ensure accurate AR reporting.
• Identify opportunities to automate and improve AR and collections processes.
• Ensure compliance with company policies and internal controls.

• Bachelor's degree in Accounting, Finance, Business, or related field preferred.
• 5+ years of experience in accounts receivable and collections, with management or supervisory experience.
• Strong understanding of AR processes, credit, collections, and account reconciliation.
• Experience managing and developing a team.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Excel and accounting/ERP systems.
• Ability to prioritize competing deadlines and work effectively across departments.

The ideal candidate is a hands-on, accountable AR leader who can balance strong collections practices with excellent customer relationships. This person should be comfortable analyzing numbers, digging into discrepancies, coaching a team, and taking ownership of improving the overall AR function.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada:
Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

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