User Access Associate; Temp

User Access Associate (Temp)

The University of Alabama at Birmingham (UAB) Temporary Services is seeking a User Access Associate to staff the HUB Service Desks at Sterne and Lister Hill Libraries and to provide services to all library users, including nights and weekends. To manage accessibility and physical condition of library collections. To collect and compile statistics and prepare reports as needed.

• Assists patrons with ready-reference and directional questions and inquiries about library.
• Creates and updates patron records; creates records for library material to allow for circulation;
• Processes guest researcher accounts for unaffiliated patrons.
• Assists users in the use of specialized equipment.
• Supervises and mentors student workers and assists with recruitment, screening, hiring, training, and performance evaluation.
• Collects and compiles statistics including library usage and circulation of materials.
• Carries out interlibrary loan procedures for incoming and outgoing library materials.
• Documents and responds to building problems.
• Serves on committees and participates in staff development opportunities.
• Performs other duties as assigned.

Hourly Rate: $16.00

Bachelor's degree required. Work experience may substitute for education requirement.

• Ability to be proficient in all procedures performed within the department
• Ability to actively look for ways to help people determine and locate their informational needs
• Ability to be flexible with change and to work well in a collaborative team environment
• Ability to excel in a student-centered environment
• Ability to exercise discretion and maintain composure in all customer interactions
• Ability to interact effectively with peers, and leadership with varying personalities
• Ability to interact professionally with culturally diverse individuals
• Knowledge and understanding of library resources to best match user needs
• Ability to work in a fast-paced environment
• Ability to work as part of a team

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator.

The Title IX notice of nondiscrimination is located /titleix.

Temporary Services

UAB Temporary Services

Temporary Services

Temporary

Day/1st Shift

Onsite