Mail & Revenue Administrator; ‑Site

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Full Time Birmingham, AL, US

20 days ago Requisition

Job Summary: Responsible for opening mail, preparing revenue batches, folding letters, running mail through postage machine answering support emails

• Provide support for taxpayers, correspondence through email support.
• Ability to complete tasks by deadline and with little supervision.
• Additional responsibilities are assigned as deemed necessary on a weekly/daily basis.

• Minimum 1 year in an office environment.
• Minimum 1 year customer service experience.
• Proficient in MS Word, Excel, and Outlook.

• Strong interpersonal skills and ability to speak effectively with customers and employees.
• Ability to proofread correspondence, detect and correct errors.
• Ability to prepare routine correspondence and replies for signature with minimal guidance.
• Ability to perform basic math computations using online, desk‑top calculator, or creating calculations in spreadsheets.
• Ability to satisfactorily resolve routine situations based on supervisor’s guidance or written or verbal instructions.

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer.

• Must be able to remain in a stationary position for most of the day.
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine.
• This position needs to occasionally move about inside the office.
• The person in this position frequently communicates via telephone.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non‑disqualifying physical handicap, and age.