Receptionist, Administrative​/Clerical

• Location 3600 8th Avenue South,Birmingham, AL, 35222,United States
• Required Degree NONE
• Travel 20%
• Manage Others No

Be the welcoming face and organizational hub of a mission-driven Community Services team! As our Receptionist, you’ll create a positive first impression for visitors and tenants while keeping schedules, communications, and daily operations running smoothly. This dynamic role is perfect for someone who thrives in a fast-paced environment, enjoys helping others, and values meaningful work that supports the community. Join us and make a real impact every day!

The Receptionist is responsible for providing customer service, greeting, and some administrative support in an efficient and effective manner to the Community Services department and tenants.

• Answer all incoming calls and handle callers inquiries or direct to appropriate staff member
• Receive, direct and relay telephone messages
• Greet, assist and/or direct volunteers, visitors, and general public
• Manage multiple calendars
• Maintain sign in/out log for visitors and staff
• Implement security controls when needed
• Assist staff as requested
• Perform other duties as assigned and approved by supervisor
• Ability to stay late during tax season
• Ability to rotate occasionally with other receptionists

Must have proficient knowledge in the following areas: office administration, customer service & Microsoft Office Suite. Possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics, honesty, trustworthiness, maturity & good judgment. Must have effective verbal and listening communication skills and be able to multi-task.

Must be able to use Microsoft Suite proficiently and effectively utilize new scheduling software to manage appointments, assist clients with making appointments using contact channels once available, and utilize multiple staff calendars when scheduling appointments. Must be able to enter time in an electronic timesheet.

High school diploma or equivalent.

Administrative or receptionist and Nonprofit experience preferred.

Normal office environment. Must be able to spend long hours sitting and using office equipment. Computers, which may cause muscle strain. Must be able to handle light lifting. Walking capability is needed to perform office duties, i.e. access printer/copier.

Must have valid driver's license and reliable transportation.