Business Operations Specialist

Job Details

Location:

Birmingham Office - Birmingham, AL 35212

Position Type:
Full Time

Salary Range: $48,000.00 - $54,000.00

Pay: $54,000/annual + health insurance, paid time off, and other benefits

Reports To:

Director, Operations

Direct Reports:
None

Updated:
June 15, 2026

Urban Alchemy hires individuals who were once incarcerated and trains them to transform people and places through love and respect. We provide services that heal communities challenged by the intersection of extreme poverty, mental illness, addiction, and homelessness. When individuals are suffering in our public spaces, Urban Alchemy offers solutions. When a neighborhood, street, or intersection earns a reputation as a place to avoid, we turn it around.

Urban Alchemy staff, known as Practitioners, create a peaceful and supportive presence, helping our communities rebuild a sense of pride one person at a time. Urban Alchemy is a nonprofit organization founded in 2018. We quickly grew from a small program in San Francisco to a thriving social enterprise with over 1,000 staff. We currently operate in California, Alabama, Colorado, Georgia, New Mexico, and Oregon.

Over 95% of Urban Alchemy employees, including leadership, experienced incarceration and/or homelessness.

The Business Operations Specialist keeps Urban Alchemy’s worksites running. This is an operational generalist role spanning procurement, office administration, facilities coordination, vendor management, and cross-departmental communication. The Business Operations Specialist is the primary operational point of contact for their region, working closely with Operations, Contracts, and HR to make sure supplies are stocked, equipment is functioning, office systems are running, and worksite needs are addressed in real time.

This role requires someone who handles routine and surprise in equal measure, follows through without being asked, and communicates proactively. Keeping operations running smoothly is part of making that work possible.

• Position Specific
  • Monitor daily operations across assigned worksites and address issues proactively before they Escalate
  • Procure supplies and equipment for Operations; maintain adequate stock levels and coordinate distribution to worksites
  • Monitor budgets and track procurement spending; report regularly to the Director of Operations and recommend cost-effective solutions
  • Coordinate internal and external resources; manage vendor relationships and hold vendors accountable to agreed terms and timelines
  • Manage all aspects of office and worksite administration, including common areas, correspondence, file systems, supplies, and equipment
  • Manage space and infrastructure planning, including workstation changes, office moves, and resource allocation
  • Oversee visitor experience; ensure a welcoming and professional environment for guests, staff, and external stakeholders
  • Coordinate with Operations, Contracts, and HR to ensure hiring plans meet business needs and contractual obligations
  • Build and implement processes that improve operational efficiency; measure outcomes and recommend improvements
  • Serve as the primary operational point of contact for the worksite; keep management informed through regular performance reports
  • Respond to requests and questions about office and worksite operations with urgency and clear follow-through
  • Support the Safety Committee and other cross-departmental initiatives as assigned
• General
  • Follow all safety procedures and ensure compliance with OSHA, state, local, and Urban Alchemy policies
  • Attend orientation and complete all required training mandated by the organization or funders
  • Wear designated Urban Alchemy uniform and  at all times
  • Perform additional duties as assigned by supervisor

• Position Specific
  • 2+ years of experience in operations, procurement, facilities coordination, or a closely related administrative role
  • Demonstrated ability to manage vendor relationships and procurement processes; experience tracking budgets and maintaining accurate inventory records
  • Strong organizational skills and attention to detail; able to manage multiple…