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Service Dispatcher

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Comfort Systems USA (Mid South)
Full Time position
Listed on 2026-06-26
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below

Key Responsibilities

  • Schedule and dispatch Field Technicians for daily assignments.
  • Prioritize service calls based on urgency and impact.
  • Coordinate all on-site work scheduling with customers.
  • Manage job setup, technician time tracking, and updates.
  • Communicate between field and office to ensure workflow continuity.
  • Monitor parts/materials availability and inform technicians.
  • Issue and track purchase orders; reconcile PO logs.
  • Maintain truck inventory and ensure accurate billing/payroll prep.
  • Support cost control across PM contracts, repairs, and projects.
  • Maintain service contract logs and assist with monthly revenue forecasts.
  • Follow up with customers to ensure satisfaction.
  • Participate in team meetings and assist with ordering parts and contract renewals.
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