Business Office Supervisor

Locations

Jefferson County;
Birmingham;
Bessemer

07/06/2026

Grade 21

Full time

Business Office Supervisors in the Merit System serve as first‑line operational leaders responsible for coordinating administrative and business functions within a department. Employees act as the primary point of contact for internal and external stakeholders by responding to inquiries, processing documentation and payments, maintaining accounts, and ensuring accurate record‑keeping. The role supports fiscal operations by assisting with budget monitoring, preparing financial reports, processing payroll, reconciling accounts, and ensuring compliance with established policies and procedures.

Supervisors may also oversee procurement and inventory activities such as preparing bid documents, coordinating with vendors, tracking orders, and verifying invoices. Additionally, they maintain records and documentation systems, prepare reports and correspondence, support communication efforts, and assist with policy implementation and compliance activities. Supervisors oversee subordinate staff through assigning and reviewing work, monitoring performance, coordinating schedules, and supporting hiring, onboarding, and disciplinary processes.

Agencies provide competitive pay and comprehensive benefits packages, including medical and dental insurance, employer‑sponsored retirement plan (pension), paid holidays, sick and vacation leave, and more.

Pay ranges by agency:

• Bessemer: $46,384 – $71,968
• Birmingham: $47,382 – $73,507
• Jefferson County: $52,624 – $81,640

• Experience providing customer service to internal and external customers, including responding to inquiries, explaining policies and procedures, and resolving issues or complaints.
• Experience performing administrative functions such as coordinating schedules, drafting correspondence, producing reports, and maintaining and updating files and records to support professional staff.
• Experience using computer office software (e.g., Microsoft Word, Excel, Outlook, Google Docs) to develop and update written correspondence, reports, memos, and spreadsheets.
• Experience tracking and documenting payables and receivables in an electronic system.
• Experience working as a lead worker to peers and/or support staff, including assigning and reviewing work and providing training.

• Perform general administrative duties such as scheduling, maintaining documentation, and correspondence preparation by applying established office procedures and using relevant software to ensure departmental operations.
• Supervise staff by assigning and directing work, monitoring performance, providing feedback and training, addressing personnel issues, and participating in staffing and disciplinary processes to ensure efficient and effective operations.
• Monitor budget activity by reviewing expenditure reports, verifying purchases, and tracking spending against allocated funds to maintain fiscal control, ensure compliance with budget guidelines, and support effective program operations.
• Manage departmental accounts receivable and payable by monitoring expenditures and producing financial reports using financial software to ensure compliance with set financial guidelines and budget.
• Procure and/or manage inventory (supplies and equipment) to ensure the products and services are available to meet the operational needs of each department.
• Act as a liaison of the department by collaborating with internal and external stakeholders and vendors to communicate information related to department activities and ensure alignment with overall business objectives and operational requirements.
• Establish and maintain departmental policies, procedures, and guidelines by reviewing and researching state and federal legislation, professional standards, and regulations to ensure departmental and organizational compliance.
• Maintain records by entering, updating, and organizing data using record management software in accordance with organizational and professional standards and guidelines to ensure accuracy of documentation and compliance with…