PM Support Supervisor- Lift Truck

PM Support Supervisor
- Lift Truck

The LT PM Support Supervisor is responsible for supporting branch Service Department personnel by leading LT PM Support Clerks. The LT PM Support Supervisor should understand a variety of administrative duties including enrollment of units in PM tracking system, maintaining any needed changes in PM tracking system, opening of PM SCNs, and other duties not specified.

Essential Responsibilities & Expectations

• Lead PM Support Clerks to follow all standard operating procedures.
• Conduct performance reviews timely and accurately.
• Create development and training plans for employees.
• Enroll units into PM scheduling system as needed.
• Modify enrollments in PM scheduling system as needed.
• Open scheduled PM calls for supported branches.

Qualifications

Education

• High school diploma or the equivalent required.

Experience

• Experience using personal computers including Microsoft Word and Excel and basic typing skills are required for this position.
• Must possess or demonstrate the ability to quickly acquire the following required Skills and Competencies.
• Communication and organizational skills are critical to be successful in this position.

Skills and Competencies

• Telephone / verbal / written communication skills
• Organizational skills
• Microsoft Office Suite
• Microsoft AX2012
• Leadership skills

Job Training

• Microsoft Word and Excel - basic and intermediate
• Business communication skills training
• Sales training
• OSHA & MSHA required training
• Compliance training

Safety Summary

Working Conditions

• Work is normally performed in a Service Department shop office or shop environment.
• Exposure to physical risk and all-weather conditions is associated with this position.
• Standing on hard surfaces for extended periods of time is often required.

Physical Requirements

• Speaking, Listening, Writing
• Grasping, Stooping, Kneeling, Climbing
• Lifting up to 25 lbs.

Job Hazards

• Tripping, slipping, falling
• Strains due to lifting
• Stress
• Repetitive hand motion (computer work)
• Back and neck strain

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.