Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Annual salary: up to £28,186.33

Location:

Birmingham

Contract start date: 1 July 2026

Contract type:
Full-time, Permanent, 42.5 hours per week

Join us on our new, exciting contract with Birmingham City Council

Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.

We are looking for a motivated and organised Project Coordinator to join our dedicated team in Birmingham. In this role, you will support project delivery across operational teams, helping to ensure work is effectively planned, tracked, and delivered on time through strong coordination, accurate record keeping, and a high standard of service to residents, clients, and colleagues.

• Manage and maintain project records, ensuring all documentation, progress updates, and key information are accurate and up to date
• Schedule and coordinate works, inspections, and activities with operatives and subcontractors to support project delivery
• Monitor project trackers and systems to ensure milestones, deadlines, and targets are met
• Liaise with residents and stakeholders to arrange appointments, providing clear communication and a high standard of customer service
• Raise and process works orders, ensuring all job details are accurate and systems are updated accordingly
• Provide administrative support to project and operational teams as required
• Track outstanding work and follow up to ensure completion within agreed timescales
• Work closely with supervisors and field teams to support effective planning and resource allocation
• Maintain accurate project records and ensure systems are updated in real time
• Respond to queries from residents, clients, and colleagues, resolving issues promptly and professionally
• Support reporting activities, including progress updates and performance tracking
• Ensure all work is carried out in line with company procedures, project requirements, and health & safety standards

• Previous experience in a Project Coordinator role or a similar administrative/coordination position
• GCSEs (or equivalent) in English and Maths
• Experience working in a fast-paced, high-volume environment with multiple priorities
• Strong IT skills, including experience using project management, scheduling, or job management systems
• Excellent organisational, time management, and communication skills
• A customer-focused approach with the ability to manage challenging situations professionally
• Good understanding of project delivery processes within repairs, maintenance, or compliance environments

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Access to EAP counselling sessions

All our roles require candidates to have the entitlement to work within the UK;
Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.