Administrative Assistant

Administrative Assistant

$50,000 - $60,000

Birmingham, AL

Our client is seeking a versatile professional to join their team in a dual-function role that combines administrative support with internal IT assistance. This is the perfect position for someone who enjoys a variety of responsibilities and is comfortable toggling between client-facing administrative tasks and basic technical troubleshooting. You will play a vital role in operations. If you are a collaborative team player who thrives in a supportive office environment, this is an excellent opportunity to utilize a diverse skill set in a stable, established firm.

• Act as a point of contact for staff regarding basic internal IT troubleshooting and hardware setup
• Assist users with routine technical issues such as login access, screen display problems, and peripheral connectivity
• Coordinate with outsourced IT firm to elevate and resolve complex technical challenges
• Manage the electronic filing process for paperwork, ensuring all systems are updated and accurate
• Assemble and prepare paperwork for mailing or client pickup
• Utilize the secure client portal system to ensure all paperwork is delivered and signed promptly
• Provide front‑office support during peak times, maintaining a professional and welcoming presence for all visitors
• Communicate effectively with clients and maintain a high standard of professional service
• Assist with ad‑hoc administrative projects to support the team during high‑volume periods
• Demonstrate flexibility and a willingness to support various team members as needed

• Exceptional computer literacy with the ability to learn new software applications quickly
• Proven ability to troubleshoot basic technical issues and support office hardware
• Strong administrative and organizational skills with a keen eye for detail
• Natural "people‑person" with a polished, professional demeanor
• Ability to work collaboratively within a team environment without holding a supervisory role
• Capacity to multitask and meet strict deadlines
• Flexibility to work overtime as required during peak busy seasons
• Reliable, proactive approach to solving both administrative and technical problems
• Strong communication skills with an emphasis on clarity and patience
• Demonstrated history of being a dependable and helpful team contributor

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