Intake Clerk

Overview of the Position This position is organized in the Operations section of the U.S. District Court Clerk’s Office, with responsibilities that include clerical duties that support initial filings, collection of required fees, and the processing of mail, all with a focus on customer service and in accordance with approved rules, procedures, and internal controls. Limited situational telework may be available per policy at the discretion of the Clerk of Court.

• Act as a receptionist, providing accurate and appropriate information to customers
• Assist in the receipt and review of incoming documents to determine conformity with appropriate rules, practices, and/or court requirements
• Inform customers of required fees, receive payments, and issue receipts. Process funds in the automated cash register, process credit card payments, and maintain the check log.
• Sort, classify, and file case records. Retrieve files and make copies of records for court personnel, attorneys, and others.
• Sort, process, and distribute mail to appropriate departments and judicial chambers. Operate postage equipment and affix appropriate postage to official mail.
• Provide backup coverage for team members and other departments, as required
• Perform other duties, as assigned

• Employees must be U.S. citizens or eligible to work in the United States
• Employees will be hired provisionally pending the results of a background investigation
• Employees are required to adhere to the Code of Conduct for Judicial Employees
• Employees are required to use Electronic Fund Transfer (EFT) for payroll deposit
• Positions with the U.S. District Court Clerk's Office are Excepted Service appointments. Excepted service appointments are at-will and can be terminated with or without cause by the Clerk of Court.

Applicants must have work and/or educational experience that demonstrates attention to detail, a high degree of professionalism, and a commitment to excellence. The incumbent must possess strong interpersonal, organizational, and customer service skills; be able to communicate accurately, effectively, and timely; and be skilled in the use of automated systems and software, including word processing and databases.

Applicants must possess a high school diploma or equivalent. A college degree is preferred.

A generous benefits package is available and includes:

• Paid annual leave (13-26 days, depending on federal service accrued)
• Paid sick leave (13 days)
• Paid holidays (11 days)
• Retirement benefits (e.g., immediate matching contributions in the Thrift Savings Plan
• Optional participation in Federal Employees’ Health Benefits, supplemental Dental and Vision Insurance, and Federal Employees’ Group Life Insurance

The federal Judiciary is an Equal Employment Opportunity employer.