Program Assistant

Company Description

APTAT (Accessing Potential Through Assistive Technology) is dedicated to expanding access to assistive technology through an innovative lending library and hands-on training resources. The organization offers state-of-the-art demonstrations that help individuals, families, and professionals understand and utilize assistive devices effectively. By bringing equipment and expertise directly to the community, APTAT supports greater independence and participation for people with diverse needs. Team members contribute to a mission-driven environment focused on education, empowerment, and practical solutions.

The Program Assistant is a full-time, on-site role based in Birmingham, Alabama. This position supports the daily operations of the assistive technology lending library, including organizing equipment, coordinating loans and returns, maintaining accurate records, and assisting with inventory management. The Program Assistant helps prepare and set up devices for training sessions and demonstrations, provides basic information to visitors and program participants, and supports staff with scheduling, communication, and documentation.

The role also involves responding to inquiries, updating program materials, and collaborating with colleagues to ensure that services are delivered efficiently and respectfully to all community members.

• Ability to manage program logistics, including scheduling, record-keeping, and basic inventory tracking.
• Comfort working with technology and equipment, with the ability to learn the basics of assistive devices and software.
• Strong organizational and time-management skills, with attention to detail and accuracy in documentation.
• Clear, professional communication skills, including the ability to interact effectively with participants, families, and partner organizations.
• Commitment to accessibility, inclusion, and providing courteous service to people with diverse abilities.
• Ability to work on-site, collaborate with a small team, and adapt to changing program needs.
• High school diploma or equivalent required
• Prior experience in a program support, administrative, or community service role is preferred but not required.