Admissions Office Assistant

Position Summary

To provide clerical assistance and administrative support in a fast-paced dynamic environment where high-energy, high-detail, flexibility and adaptability are essential. The ideal candidate will be able to respond quickly to changes made on short-notice and utilize critical thinking and problem-solving skills in the Office of Admissions and Enrollment Management.

Salary

Schedule:

Appropriate placement on Salary Schedule E5 06 ($29,989-$48,180) based on experience

• Perform general secretarial/clerical duties including, but not limited to, keyboarding, filing, copying, note-taking, transcribing, and other office operations in fast-paced environment.
• Provide optimal customer service including, but not limited to, courteous and responsive written and verbal communication.
• Receive and direct in-coming telephone calls and visitors.
• Prepare written correspondences, invoices, reports and other documents.
• Prepare travel request packets and organizes itineraries as appropriate.
• Prepare or summarize reports of a statistical and/or narrative nature for internal and external distribution.
• Monitor calendar and e-mail to assist the area administrator with appointments, due dates and timelines.
• Assist in planning and organizing meetings and workshops as needed.
• Maintain and safeguard the confidentiality of documents, general files, and other pertinent information.
• Organize and maintain a filing system for office records as appropriate.
• Process and disseminate incoming mail as appropriate.
• Maintain an inventory of office supplies, forms, equipment, etc., and prepare requisitions as needed.
• Prepare requisitions for purchase order generation for the procurement of materials and supplies.
• Keep current on upgrades in technology as related to the specific area and assignment.
• Answer incoming switchboard calls and transfer callers to appropriate extensions.
• Serve on college committees as assigned.
• Perform other job related duties as assigned by the appropriate administrator/supervisor.

REQUIRED EDUCATION, STANDARDS, AND TRAINING:

• High School Diploma or GED
• At least 3 years of recent experience working in a fast-paced office setting
• Proficient in Microsoft Word, Excel and Outlook

PREFERRED EDUCATION, STANDARDS AND TRAINING:

• Associate’s Degree or higher

REQUIRED LICENSE, CERTIFICATION, OR SPECIAL CREDENTIALS:

• None

OTHER QUALIFICATIONS AND

JOB REQUIREMENTS:

• Must have effective oral and written communication skills
• Must have the ability to multi-task, prioritize and good time-management
• Must have the ability to resolve Admissions issues associated with the work
• Must be detailed oriented and possess good organizational skills
• Must be flexible and adaptable
• Must have an orientation for people and the ability to work with the public
• Must be able to work under pressure, deadlines and deal with stress
• Experience with Ellucian Banner 9 or other Enterprise Resource Planning software is preferred.

• Must be able to sit for prolonged periods of time.
• Must be able to receive and direct a high volume of telephone calls and inquiries