Used Car Manager

Job Details Level: Experienced

Job Location:

Birmingham, AL 35203

Position Type:
Full Time Education Level: High School Travel Percentage:
None Job Shift: Day Job Category:
Sales

Hallmark Hyundai Birmingham is seeking an experienced, driven, and highly retail-focused Used Car Manager to lead our pre-owned vehicle department. This is a key leadership position responsible for growing used vehicle sales volume, maximizing used-car profitability, maintaining a diverse and marketable inventory, and ensuring vehicles are properly reconditioned and retail-ready.

We are looking for a hands-on automotive professional who understands that a successful used-car operation starts with the right inventory and ends with an exceptional retail experience. The ideal candidate will have a proven track record of used car management, inventory acquisition, appraisal, merchandising, pricing, reconditioning, and sales performance.

If you are a competitive automotive leader who knows how to buy the right cars, price them correctly, get them frontline-ready quickly, and turn inventory efficiently, we want to hear from you.

• Develop and execute strategies to consistently increase used vehicle sales volume and market share.
• Lead the used-car department with a strong retail-first mentality.
• Monitor sales performance, inventory levels, days supply, turn rate, gross profit, pricing, and market position.
• Work closely with the General Manager, General Sales Manager, and sales team to maximize opportunities and achieve dealership objectives.
• Establish clear goals and accountability for used vehicle sales performance.
• Identify opportunities to increase traffic, leads, appointments, showroom visits, and closing ratios.

• Maintain a diverse, competitive, and highly marketable used vehicle inventory.
• Evaluate inventory needs based on current market demand, customer demographics, sales history, and local competition.
• Source quality pre-owned vehicles through trade-ins, dealer trades, auctions, off-lease vehicles, direct purchases, and other acquisition channels.
• Appraise trade-ins accurately while balancing acquisition cost, market value, reconditioning requirements, and potential retail profitability.
• Maintain the appropriate mix of makes, models, price points, vehicle types, mileage ranges, and fuel types to appeal to a broad customer base.
• Continuously evaluate aging inventory and take decisive action to maintain healthy inventory turn.

• Own the used vehicle reconditioning process from acquisition through retail delivery.
• Establish and maintain efficient processes to move vehicles through mechanical, cosmetic, detail, and safety inspections.
• Work closely with the service department, detail department, body shop, and outside vendors to minimize reconditioning time and expense.
• Ensure every used vehicle is retail-ready, professionally presented, mechanically sound, and properly merchandised.
• Monitor reconditioning costs and turnaround time while maintaining high quality standards.
• Reduce unnecessary days-to-market and maximize the number of vehicles available for sale.

• Ensure every used vehicle is competitively priced and positioned for the current market.
• Monitor online automotive marketplaces, competitive dealers, vehicle pricing, market days supply, and market-based pricing data.
• Ensure used inventory receives professional photography, accurate descriptions, complete equipment information, and compelling online merchandising.
• Maintain a strong digital retail presence across dealership websites and third-party automotive marketplaces.
• Make timely pricing and merchandising adjustments based on market performance.
• Ensure aged units receive immediate attention and appropriate action.

• Lead, coach, and hold the used-car team accountable for performance.
• Develop a culture centered around volume, accountability, speed, customer satisfaction, and profitability.
• Train and mentor sales staff on used vehicle knowledge, features, benefits, competitive positioning, and effective presentation.
• Work collaboratively with sales, service, parts, detail, accounting, and management teams.
• Lead by example and maintain a professional, energetic, results-oriented environment.

• Previous experience as a Used Car Manager, Pre-Owned Manager, Inventory Manager, Sales Manager, or Automotive Management professional.
• A proven record of increasing used vehicle sales volume and inventory turn.
• Strong knowledge of used vehicle appraisals, auctions, inventory acquisition, pricing, reconditioning, and retail merchandising.
• A deep understanding of the pre-owned automotive market and current consumer buying trends.
• Strong negotiation and analytical skills.
• The ability to make quick, informed decisions based on market data.
• Excellent organizational and communication skills.
• A strong understanding of automotive…