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Head of Client Success & Retention
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-07-15
Listing for:
Transform9
Full Time
position Listed on 2026-07-15
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Transform9 in Birmingham, AL is seeking a Customer Success Leader to enhance retention and lead the account management organization. In this full-time onsite role, you will oversee a 10+ person team, focusing on maintaining a net revenue retention above 140% while developing customer success processes that meet the needs of our healthcare technology clients.
The ideal candidate will have extensive experience in customer success, a strong data-driven approach, and a proven ability to build effective teams. We offer top-tier health coverage and a supportive work environment.
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