Operations Manager

Overview

Operations Manager Job Description

Moxi Childcare’s operating values guide how we work together:
Unreasonable Hospitality, Humble Leadership, Solution Oriented, and Innovative Thinker. We are a mom-founded, parent-led company building the future of childcare that is joyful, flexible, and family-centered.

We’re looking for a hands-on Operations Manager to keep our growing organization running smoothly and efficiently. This role is ideal for someone who loves a spreadsheet, thrives in the details, and isn’t afraid to roll up their sleeves. You’ll own budgeting and financial operations, manage the physical upkeep and performance of our centers, and help us scale intentionally and sustainably.

Financial Operations (50%)

• Own day-to-day financial management including budgeting, forecasting, and reporting

• Track center-level performance and recommend strategies for efficiency and growth

• Manage tools like Quick Books, Gusto, and Ramp for accounting, payroll, and expense tracking

• Ensure timely vendor payments, reimbursements, and invoice processing

• Support pricing updates and cost modeling for new services or locations

Center Operations & Facilities (20%)

• Oversee market level purchasing, inventory, and compliance systems

• Own maintenance, safety, and upkeep of all Moxi centers, working closely with vendors and landlords

• Create and maintain systems for supply management, security, and cleanliness

• Serve as point of contact for repairs, inspections, and facilities-related emergencies

Systems + Processes (10%)

• Build and refine internal systems for scheduling, documentation, and communication

• Refine and maintain systems for hiring and onboarding new employees in partnership with HR consultant

• Ensure teams are trained and supported to use tools like Gmail, Google Calendar, and Slack

• Identify opportunities to automate or simplify repeatable tasks

Growth & Expansion (20%)

• Support the opening of new Moxi centers, from site prep to operational readiness

• Coordinate with architects, contractors, and licensing bodies during buildouts

• Help develop staffing plans, supply lists, and operational workflows for new locations

• Travel regionally as needed to support site launches and ensure operational consistency

• Embody Moxi’s core leadership values

• Help foster a joyful, inclusive, and welcoming environment for children, families, and staff

• Serve as a connector and communicator between families and the broader Moxi team

• Have 3–5+ years of experience in operations, facilities, finance, or business management

• Love budgets, spreadsheets, and bringing order to chaos

• Are organized, systems-driven, and solution-oriented

• Know how to communicate clearly and kindly, even under pressure

• Are comfortable making decisions, solving problems, and wearing many hats

• Get excited about building processes, launching spaces, and improving over time

• Prior experience in a startup, early education, or childcare is preferred

• Want to be part of a fast-paced, mission-driven startup, changing how families access care

• Health, vision, and dental insurance

• Free childcare for full-time employees

• Paid vacation and sick leave

• Paid family leave