Territory Sales Representative

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DETAILS: Perform full lifecycle sales order management, including the receipt, review, and processing of customer purchase orders, ensuring alignment with production capabilities and delivery timelines. Analyze and document customer technical and commercial requirements and communicate such requirements to internal stakeholders, including production planning, supply chain, logistics, and customer service teams. Prepare and issue customer quotations (RFQs), evaluating product specifications, pricing structures, lead times, and applicable commercial terms.

Monitor open orders, production progress, and shipment performance, providing timely updates to customers and implementing corrective actions when necessary. Manage assigned customer accounts by tracking purchasing patterns, supporting demand planning activities, and identifying opportunities for business growth. Coordinate with cross-functional teams to resolve customer-related issues, including delivery delays, material availability constraints, and service escalations. Support forecasting activities by monitoring order intake, sales volumes, and invoicing projections to ensure alignment with production planning.

Maintain accurate and up-to-date records of customer interactions, quotations, and account strategies using SAP and CRM systems.

50% WFH is allowed when not traveling.

Up to 50% travel within the United States and Canada to visit customer facilities, conduct business development meetings, support account management activities, attend industry events, and participate in operational and technical discussions with customers and internal teams.

Associate’s degree in Business Administration, International Business, Economics, Marketing, or related field. Foreign equivalents accepted.

• 5 years sales and account management experience in a manufacturing, distribution, metals industry environment.

• Stainless steel flat-rolled products and manufacturing processes, including cold rolled (2B), hot rolled (No.1), and coordination with production, logistics, and delivery requirements.
• Management of major customer account portfolios in a manufacturing/distribution environment, including order tracking, demand planning, and coordination of order-to-cash processes.
• Execution and oversight of order-to-cash processes, including quotation preparation, order entry, order tracking, invoicing follow-up, and post-delivery issue resolution.
• Coordination with cross-functional teams including supply chain, production planning, logistics, and finance to ensure accurate order fulfillment and delivery performance.
• Forecasting and order intake management, including monitoring of sales volumes, invoicing projections, and alignment with mill production capacity.
• Management of international logistics processes, including shipment coordination, documentation, and tracking across multiple regions.
• Use of SAP ERP systems, specifically SAP SD (Sales & Distribution module), including system implementation, process definition, and order management.
• Use of CRM tools and internal reporting systems for customer management, pipeline tracking, and sales performance monitoring.
• Development of management reports and business analysis to support commercial strategy and decision-making.

This notice is being provided as a result of the filing of a permanent alien labor certification application for this job opportunity. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the Department of Labor at:

U.S. Department of Labor

Employment and Training Administration

Office of Foreign Labor Certification

200 Constitution Avenue NW

Room N-5311

Washington, DC 20210

Phone:

Contact information for this office can also be found on the Internet at: https://(Use the "Apply for this Job" box below)..