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FOLIO Customer Success & Relations Manager
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-08-16
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-16
Job specializations:
-
Business
Client Relationship Management
Job Description & How to Apply Below
Jobtailor is seeking a senior customer success and relationship manager focused on FOLIO and EBSCO API services in a library technology context. You will manage a defined group of FOLIO customers, drive issue resolution, and guide product collaboration with internal teams.
The role requires 5+ years in ILS management or library experience, a library or information systems master’s degree, and eligibility for a Public Trust background check.
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