Internship Operations Coordinator

• Coordinate internship cohorts from application through program completion
• Maintain program timelines, operational calendars, and implementation plans
• Track onboarding, milestones, deliverables, and participant progress
• Coordinate required documentation and participant records
• Monitor deadlines and proactively follow up to keep programs on schedule
• Serve as the primary point of contact for student questions and support
• Coordinate student onboarding, orientation, and ongoing communications
• Monitor participation, learning progress, and internship completion
• Ensure students understand expectations, deadlines, and available resources
• Escalate concerns appropriately while maintaining an exceptional student experience
• Partner with the Employer Partnerships Manager to ensure seamless internship implementation
• Coordinate employer onboarding and operational communications
• Manage internship logistics, scheduling, and required documentation
• Coordinate employer follow-up throughout each internship cohort
• Coordinate student enrollment into Quant Hub's AI and data skill pathways
• Monitor learner progress and credential completion
• Support integration of learning activities into the internship experience
• Help students navigate Quant Hub's learning platform and resources
• Utilize AI tools to improve communication, reporting, and recurring operational tasks
• Recommend practical improvements to workflows and standard operating procedures
• Support implementation of scalable processes as workforce programs continue to grow
• Identify opportunities to improve efficiency while maintaining a high-quality participant experience
• Maintain accurate student, employer, and program records
• Track participation and program metrics
• Assist with grant reporting and stakeholder reporting
• Ensure data quality across workforce program systems

• Bachelor's degree in Education, Business, Communications, Project Management, Human Resources, or related field
• 2-4 years of relevant program coordination, workforce, higher education, customer success, or nonprofit experience
• Exceptional organizational and project management skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail
• Strong proficiency with Microsoft Office, Google Workspace, and cloud collaboration tools
• Preferred:
  Experience supporting internship, workforce, or education programs
• Preferred:
  Interest in education technology, AI, or workforce development
• Preferred:
  Experience with learning management systems, CRM platforms, or participant management systems
• Preferred:
  Experience coordinating events or multi-stakeholder initiatives
• Preferred:
  Familiarity with AI-powered productivity tools and workflow automation

Demonstrates strong program coordination capabilities, including managing timelines, participant progress, and documentation while ensuring a high-quality experience for students and employers. Proficient in utilizing AI tools and learning management systems to enhance operational efficiency and communication.

• Program Coordination
• Project Management
• Organizational Skills
• Communication Skills
• Data Management

• Program Coordination
• Project Management
• Data Management
• Event Coordination
• Workflow Automation

• Organizational Skills
• Attention to Detail
• Customer Success
• Multi-Priority Management
• Problem-Solving

• Higher Education
• Workforce Development
• Internship Programs
• Nonprofit Experience
• Education Technology

• Microsoft Office
• Google Workspace
• Learning Management Systems
• CRM Platforms
• AI-Powered Productivity Tools