Overnight Client Service Representative, VSB

Overview

Veterinary Specialists of Birmingham located in Birmingham, AL is looking for an Overnight Client Service Representative to join our team.

Starting at $16 per hour

Full-time, Overnight hours vary from 8:00pm - 8:00am

• Uniform Allowance
• Paid Time Off
• Holiday Pay
• Employee Referral Program
• Employee Pet Discount
• 401k & Employer Matching
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance
• HSA/FSA
• And more!

• Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
• Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
• Handles incoming and outgoing mail and e-mail.
• Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
• Reliable, self-starter. Has the ability to multi-task and prioritize.
• Regular attendance and timeliness are essential functions to fulfill the requirements of this position.
• Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.

1-2 years in a veterinary, medical, or clinical setting preferred.

Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus.

It’s a calling and we are on a mission to save lives. Apply now to join our team!

Physical/Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this position, the employee is frequently required to bend, stand, stoop, walk, sit, talk, and listen; may be required to walk or stand for long periods of time; will use hands to manipulate, handle, or feel;

will reach with hands and arms. The employee is often required to lift and carry animals weighing fifty pounds or more; handle dogs weighing up to 150 pounds.

Equal Opportunity

Employer:

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.