Customer Service Rep; Hughes Rd

Customer Service Rep(05882) - 437 Hughes Rd.

Full-time

Auburn-Washburn

DAKS, Inc owns and operates 41 Domino's Pizza stores in and around Houston, Texas and in and North Alabama. We're looking for great people to join our team! We believe in creating value and making a difference in customers’ and Team Members’ lives every day, one order at a time. Daks, Inc had its beginnings in 2003 when we opened our first Domino’s Pizza store in Liberty, Texas.

Over the next 15 years, we have grown to 41 stores in Texas, and Alabama, with over 1,000 employees. Daks, Inc is family owned and has created an extensive family of people passionate about pizza. Currently we have numerous employees with over 15 years of service, in an industry that routinely has over 100% annual employee turnover rates. Some have even moved on to become Domino’s Pizza franchise owners.

DAKS, Inc strives to grow our business by developing great, friendly people who will take pride in serving our customers with a smile, and a perfect product every time.

We are looking for a customer-oriented service representative. A customer service representative, or CSR, provides product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

• Manage large amounts of incoming calls
• Assist in preparing food orders
• Daily and weekly cleaning tasks
• Identify and assess customers’ needs
• Handle customer complaints and provide appropriate solutions
• Follow procedures, guidelines and policies

• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Customer Service Representatives must be at least 16 years of age.

All your information will be kept confidential according to EEO guidelines.