Crafts HWY Front Drive Thru

Job Title:

Drive‑Thru Team Member (Front of the House) Job Description

Join our dynamic team at Craft’s on HWY 280 as a Drive‑Thru Team Member, where exceptional customer service meets efficiency! In this exciting front‑of‑the‑house role, you'll be the first point of contact for our customers, ensuring they enjoy a seamless and delightful experience from the moment they arrive.

• Provide outstanding customer service with a friendly demeanor and a positive attitude.
• Efficiently take and process orders through our drive‑thru system, ensuring accuracy and speed.
• Communicate effectively with kitchen staff to ensure quick and accurate preparation of orders.
• Handle transactions, including cash and credit card payments, with accuracy and attention to detail.
• Maintain cleanliness and organization of the drive‑thru area.
• Address customer inquiries and resolve any issues promptly and professionally.
• Uphold our brand standards and adhere to all safety and health guidelines.

• Strong communication and interpersonal skills.
• Ability to work in a fast‑paced environment while maintaining a high level of customer service.
• Punctual, reliable, and able to work flexible hours, including weekends.
• Basic math skills for handling financial transactions.
• Previous customer service or retail experience is a plus, but not required.

• Competitive hourly wage.
• Opportunities for growth within the company.
• Employee discounts on delicious meals.
• Positive and inclusive work environment.
• Comprehensive training provided.

If you are enthusiastic, customer‑focused, and enjoy working in a vibrant team setting, we would love to hear from you. Apply today to become a part of our Crafts family and make a meaningful contribution to our patrons' dining experience!