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Travel Customer Support Specialist

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Enchanted Horizons Travel
Full Time, Part Time position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Travel Customer Support Specialist (Flexible Schedule)

Travel Customer Support Specialist (Flexible Schedule)

Job Openings Travel Customer Support Specialist (Flexible Schedule)

About the job Travel Customer Support Specialist (Flexible Schedule)
Job Description:

We are seeking a detail-oriented and service-driven Travel Customer Support Specialist to assist clients within the travel industry
. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities:
  • Respond to customer inquiries via phone and email
  • Assist clients with travel questions, reservations, and general support
  • Provide accurate information about destinations, policies, and procedures
  • Deliver professional, friendly, and consistent customer service
  • Follow company standards and operational guidelines
  • Maintain clear documentation of customer interactions
Qualifications:
  • Strong communication and customer service skills
  • Previous customer service experience preferred but not required
  • Ability to work independently and manage time effectively
  • Comfortable using computers, email, and online tools
  • Detail-oriented with a solution-focused mindset
  • Interest in the travel industry is a plus
What We Offer:
  • Flexible scheduling (part time or full time)
  • Training and ongoing support
  • Growth opportunities within the travel industry
  • Collaborative and supportive team environment
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