Member Care Specialist - First-Call Resolution
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-06-23
Listing for:
Vitality Group Inc.
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Vitality Group Inc. in Birmingham, Alabama, is looking for a customer service representative to support inbound phone calls and provide over-the-phone assistance. The ideal candidate will have strong communication skills and the ability to manage multiple priorities, with a focus on customer experience.
Responsibilities include resolving inquiries, tracking process improvements, and educating customers on the program. A high school diploma is required, and a bachelor's degree is preferred along with relevant customer service experience.
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