Evening Customer Support Specialist - Tier 1 Helpdesk
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-06-26
Listing for:
Children's of Alabama
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Children's of Alabama is seeking a Customer Support Specialist to provide first-tier support, ensuring a positive customer experience. Duties include screening users, creating tickets, and escalating issues as necessary while following established guidelines.
This full-time position requires strong interpersonal skills, the ability to manage stressful situations, and effective communication abilities. A High School Diploma is essential, and an Associate’s degree in Computer Science is preferred but not required.
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