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Guest Services Specialist – Hotel Front Desk & Concierge

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Kaizen Lab Inc.
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below

Kaizen Lab Inc. is seeking a Guest Service Agent in Birmingham, Alabama. The ideal candidate must possess strong customer service skills, handle guest check-ins and check-outs, and work a flexible schedule including weekends and holidays.

Responsibilities include providing hotel information, assisting guests with requests, and coordinating with housekeeping. At least 1 year of customer service experience is preferred, along with proficiency in Microsoft Office.

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