Cui-Dispatch​/Command Center

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Birmingham, AL, US

30+ days ago Requisition

At CUI Cable, you will be responsible for receiving client calls, monitoring technician logs, keeping records, addressing problems, and dispatching appropriate team members.

We want you to have it your way! At our new, state-of-the-art facility, CUI offers competitive wages and provides everything you need to be successful. We promote from within and offer opportunities for advancement in your career journey with us. Here is a list of CUI call center benefits!

• Full benefit package (Health, Vision, Dental)
• 401k with company match
• Weekly pay
• Pay increase after 1st year
• Paid holidays

• Scheduling and dispatching technicians to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Relaying information such as work orders or other messages to and from technicians and supervisors
• Speaking with supervisors or customers to resolve problems, requests for services or equipment
• Preparing daily work schedules and orders
• Being in charge of communications within company assigned territories
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
• Preparing and maintaining time logs, reports and other related documentation in accordance with company and departmental policies.

• Must be able to pass thorough background checks and drug screenings.
• Flexible work schedule with the ability to work weekends.