Teller, Customer Service​/HelpDesk

Job Details

Location:

Greystone Branch - Birmingham, AL
Type:
Part Time

Shift: Day
Category:
Banking
Status:
Part-Time

At Bryant Bank, we aspire to provide legendary service to our customers. The Teller works on the front line of our operations, performing a variety of transactions to assist customers with their financial needs.

• Receives and accepts deposits and loan payments, confirming accuracy of transaction
• Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals
• Evaluates checks to verify dates, identification of persons receiving payments, bank names, and legality
• Enters transactions in bank’s record‑keeping system, recording all transactions and producing customer receipts
• Maintains a cash supply and currency to meet daily needs
• Balances all monies in cash drawers accurately at the end of shifts
• Uses relevant information and judgment to determine whether events or processes comply with laws, regulations, or standards
• Identifies and capitalizes on opportunities to promote new banking services
• Develops constructive and cooperative working relationships with others, and maintains them over time
• Maintains a work area that ensures the safety of all negotiables and confidential records
• Performs other related duties as assigned

Knowledge, Skills, and Abilities:

• Customer and Personal Service: knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Mathematical Reasoning: the ability to choose the right mathematical methods or formulas to solve a problem
• Organizing, Planning, and Prioritizing Work: developing specific goals and plans to prioritize, organize, and accomplish your work
• Integrity: job requires being honest and ethical
• Dependability: job requires being reliable, responsible, and dependable, and fulfilling obligations
• Attention to Detail: job requires being careful about detail and thorough in completing work tasks
• Communication: the ability to communicate information and ideas in speaking and writing so others will understand
• Teamwork: work with co‑workers in a friendly, non‑competitive environment while being pleasant with others on the job and displaying a good‑natured, cooperative attitude

Education: High school diploma or GED required

Experience: Cash handling and customer service‑focused experience required. Preference for proven work experience

Physical Requirements:

• Must be able to lift up to 15 pounds at times
• May need to stand for long periods of time