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Lead Service Center Advisor & On-Duty Leader

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Pep Boys
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24796 USD Yearly USD 24796.00 YEAR
Job Description & How to Apply Below

Pep Boys in Birmingham, Alabama, is looking for a Customer Service Lead (CSL) to enhance customer experiences and oversee daily operations in the service center. This role involves advanced customer service duties and key holder responsibilities, ensuring smooth operations in the absence of management.

Your leadership skills will help mentor team members while maintaining a focus on safety and customer satisfaction. Candidates should have strong automotive knowledge and a high school diploma to qualify for this full-time position.

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