Evening Call Center & Emergency Communications Specialist
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-08-13
Listing for:
Children's of Alabama
Part Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Children's of Alabama in Birmingham seeks a Customer Support Specialist to support COA Call Center and communications operations. The role handles first-tier inquiries, routes requests, creates service tickets, and escalates issues as needed, focusing on call center activity, communications, and emergency notification support.
The position emphasizes strong communication, interpersonal, and teamwork skills, with an evening, part-time schedule:
Thursday 2:30pm–11:00pm, Saturday and Sunday
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