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Absence Management Call Center Specialist
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-08-15
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
CVS Health is seeking an Absence Management specialist for the my Leave Call Center. The role focuses on delivering excellent colleague support, meeting call center metrics, and guiding colleagues through the leave of absence process.
You will handle inquiries, document calls, educate on self-service tools, and collaborate with leaders to improve operations while maintaining confidentiality and accuracy in processing leave requests.
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