Software Platform Support Specialist Hybrid Onsite
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-09-08
Listing for:
Daxko
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Daxko is seeking a customer service representative who helps users navigate our software platforms, answer questions, and troubleshoot issues to provide effective solutions.
Based in our Birmingham, AL office with onsite work 3–5 days per week, you will collaborate with product and engineering teams and document customer interactions.
The ideal candidate has 2+ years in a customer-facing role, strong communication skills, and comfort learning new software while escalating complex cases.
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